Dear Sir/Madam,
I am writing to express my dismay with my latest purchase from your online shop.
Firstly, the size was not the one I expected. The T-shirt I ordered was supposed to be size M, however, the one I received was marked XS.
Also, I ordered jacket in black colour, but the one I received was green.
All in all, I am very disappointed with the clothes I bought, and I would like to get my order in right size and colour or to have a refund. Thank you for considering my complaint. I am waiting to hear back from you.
Yours faithfully,
Diana Mets
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